SHIPPING & RETURNS
WE SHIP WORLDWIDE!
As we are a boutique sized independent business that focuses on handmade tailoring & exceptional quality, please allow up to 3 days for your order to be processed.
DOMESTIC SHIPPING (WITHIN AUSTRALIA)
FREE SHIPPING on all Australian orders over $150
or FLAT RATE of $12 EXPRESS POST on all orders below $150
FREE SHIPPING on all orders over $200 (AUD)
or FLAT RATE of $25 AUD Registered International Shipping for all orders below $200 (AUD)
Depending on your location, international shipping may take between 12-21 business days from Australia. You can visit the Australia Post delivery guidelines here.
RETURNS/ EXCHANGES
Received your item, but not quite what you were expecting?
Easy. We accept items for an exchange, refund or credit note within 14 days of receipt.
For your item(s) to be eligible for an exchange or return they must be unworn, and in the original condition that they were sold in.
Please make sure to get a tracking number, as we cannot accept responsibility for items once they have been received by you and will not be liable for items during transit for return or exchange.
Please post to our work studio
Harriet Jane
302 Sneaths Rd
Alstonvale
NSW 2477
Don’t forget to email us at info@harrietjane.com.au to let us know that you have an exchange or return on the way. Make sure that you also include your order number in your email so that we can access all your original order & contact information.
Have a delivery query? Check here for everything you need to know.
Thanks for shopping with us x